Patrick Good: Scaling Your Business: Prevention is Better Than a Cure

Patrick Good host of Toledo Business Coaching, offers advice about how to scale your service business for growth, while reducing the dependence on you, the owner. Simply put, shift from selling the cure to selling prevention.
For more information visit Patrick’s website.

About Patrick Good

Patrick GoodPatrick Good is the Owner of PAG Associates, a Corporation consisting of 5 business units, including AdviCoach of NW Ohio. Pat founded AdviCoach of NW Ohio in 2010. AdviCoach is the nation’s fastest growing business coaching and advisory firm. Pat has an extremely broad business background with over 25 years of experience and success in a wide range of areas including Sales & Marketing, Business Development, Operations, Materials Management, Purchasing, Manufacturing, and Engineering. His extensive business acumen is rooted in his shop-floor manufacturing and production management experience. He has led the Materials, Purchasing, Operations, and Sales functions of local and global companies, including Honeywell International, Midwest Stamping, Kelsey-Hayes, William Cook North America, and Toledo Stamping.

Pat’s background includes certifications in Six Sigma, Lean Manufacturing, Theory of Constraints, and Total Quality Management systems, including Facilitator roles. He is a Lifetime Certified Purchasing Manager and Six Sigma Black Belt.

After serving in the United States Navy, Pat earned his Engineering and Business degrees from the University of Toledo. He was born and raised in Toledo. He and his wife of 29 years (Peggy) have two adult daughters and live in Maumee.

Watch Pat’s episodes of Toledo Business Coaching: Making Your Success a Reality

  1. What a wonderful viewpoint for such an imperative topic. My goal as a business owner is to be able to have flexibility with my hours and schedule so I must have staff members who are capable of representing and running my business the way that I would or similar to my standards. When you discussed scaling your business and focusing on the prevention piece, it hit home with me personally. You are so right that this can be a difficult task because if they were all great business owners, they would own a business of their own. Understanding your concepts of teaching preventative tasks and effectively communicating clear expectations would make things much easier versus trying to replicate the business owner and consistently teach how to fix problems. Thank you for the valuable insight!

  2. Thanks Patrick for the great information on how to scale your service business for growth. This is a MUST WATCH for any business owner that has a service business. As always you have a great advice on this topic and I love the “shift from selling the cure to selling prevention” perspective! Looking forward to your next show.

  3. Great advice. I work with many businesses who have no succession plan and don’t even give it much thought. Good business owners should be concerned about what will happen to their business if they are not able to perform their duties-even if it is temporary. So selling the “prevention” perspective is a good start! Thanks for sharing!

    • Thank you for the kind comment, Pat. As you know, my firm works with business owners who have reached the point in the life of their businesses (Baby Boomers) where the realize they need some help. I’d love to have a conversation with some of your clients who want to explore their options.

Leave Your Reply

Your email address will not be published. Required fields are marked *