The Power of a Graceful No

Certified Coach and Professional Trainer, Joan Washburn, shares one way to overcome overwhelm and gives three methods that you can use to say no gracefully.
To learn more about Joan, visit her website at Washburn Endeavours.


About Joan Washburn

Joan Washburn show hostJoan Washburn, ACC, is a master at coaching busy, professionals as they zero in on their top priorities, stop wasting their precious time and energy on things that don’t matter and produce the results they’re aiming for.

She also works with leaders of large companies as well as small business owners to deliver professional development trainings designed to produce resilient and productive employees, happy customers and increased profitability!

Her on-line programs are guaranteed to deliver practical tools and build essential skills her clients use every day both personally and professionally to succeed with ease and grace vs. stress and struggle. Her clients come to her because they feel a need for her expertise in accelerating results, managing change with ease, or there is something at stake and it is big!

Joan is credentialed by the International Coach Federation, a Licensed Trainer by the Academy for Coaching Excellence and a graduate of the Wharton Business School AMP.

Prior to starting Washburn Endeavours, LLC (WE) in 2006, she was the Vice President of Sales and Marketing for a division of Siemens Medical (PETNET Solutions), where she built a world class organization comprised of sales, marketing, product development and technical support specialists to address the growing opportunity and increasing competitive nature in the Positron Emission Tomography (PET) market.

At PETNET she led the development and implementation of a training program and the associated selling aids that resulted in a sales force consistently ranked #1 in the industry. She had $10 Million dollar P&L responsibility in 2005.

Learn more about Joan Washburn at Washburn Endeavours, and also on Facebook, Linked-In and Twitter.

1 Comment
  1. Awesome suggestions on the power of a graceful no. I think any busy professional should watch this episode. This is especially the case of the individual is also compassionate as we hate to disappoint. I enjoyed the tip about waiting three seconds to answer as I sometimes start nodding yes before they even finish the request! Thank you again for the excellent show, much needed!

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