Leadership and the Budweiser Clydesdales

Certified Coach and Professional Trainer, Joan Washburn, shares how to artfully acknowledge a job well done and tells us the difference between a compliment and an effective acknowledgement. Improve your leadership skills with her tips.
To learn more about Joan, visit her website at Washburn Endeavours or contact her via email.

About Joan Washburn

Joan Washburn show hostJoan Washburn, ACC, is a master at coaching busy, professionals as they zero in on their top priorities, stop wasting their precious time and energy on things that don’t matter and produce the results they’re aiming for.

She also works with leaders of large companies as well as small business owners to deliver professional development trainings designed to produce resilient and productive employees, happy customers and increased profitability!

Her on-line programs are guaranteed to deliver practical tools and build essential skills her clients use every day both personally and professionally to succeed with ease and grace vs. stress and struggle. Her clients come to her because they feel a need for her expertise in accelerating results, managing change with ease, or there is something at stake and it is big!

Joan is credentialed by the International Coach Federation, a Licensed Trainer by the Academy for Coaching Excellence and a graduate of the Wharton Business School AMP.

Prior to starting Washburn Endeavours, LLC (WE) in 2006, she was the Vice President of Sales and Marketing for a division of Siemens Medical (PETNET Solutions), where she built a world class organization comprised of sales, marketing, product development and technical support specialists to address the growing opportunity and increasing competitive nature in the Positron Emission Tomography (PET) market.

At PETNET she led the development and implementation of a training program and the associated selling aids that resulted in a sales force consistently ranked #1 in the industry. She had $10 Million dollar P&L responsibility in 2005.

Watch Joan’s other episodes of Coffee Break with Coach Joan: Quick Tips for Busy Professionals.

  1. Great info on difference of compliment versus acknowledgement .Love the examples of “What you see to be true about them”. vs “what you admire about them”. Never good at giving compliments and you actually clarified why, and how to do it much better with an acknowledgement. Definitely try to incorporate your suggestions to improve my leaderships skills. Thank Joan for great show!

  2. That was great Joan. I don’t have employees but use this kind of positive feedback often with artists that I work with and that may exhibit with my gallery.

  3. Thanks Joan for the great information on Leadership Skills. I try to do this in my business, but often it gets lost. This show is a great reminder of how important this is and why! Thanks!

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