Patrick Good: Dealing with Challenging Employees: An HR Perspective

As business owners and leaders, we all have experienced the challenge of dealing with difficult employees. In this episode of Toledo Business Coaching, Patrick Good advises us to focus on problems, not personalities as he offers a four-step process to effectively deal with challenging employees.

For more information, visit Patrick’s website.

About Pat Good

Patrick GoodPatrick Good is the Owner of PAG Associates, a Corporation consisting of 5 business units, including AdviCoach of NW Ohio.  Pat founded AdviCoach of NW Ohio in 2010.  AdviCoach is the nation’s fastest growing business coaching and advisory firm.  Pat has an extremely broad business background with over 25 years of experience and success in a wide range of areas including Sales & Marketing, Business Development, Operations, Materials Management, Purchasing, Manufacturing, and Engineering.  His extensive business acumen is rooted in his shop-floor manufacturing and production management experience.  He has led the Materials, Purchasing, Operations, and Sales functions of local and global companies, including Honeywell International, Midwest Stamping, Kelsey-Hayes, William Cook North America, and Toledo Stamping.

Pat’s background includes certifications in Six Sigma, Lean Manufacturing, Theory of Constraints, and Total Quality Management systems, including Facilitator roles.  He is a Lifetime Certified Purchasing Manager and Six Sigma Black Belt.

After serving in the United States Navy, Pat earned his Engineering and Business degrees from the University of Toledo.  He was born and raised in Toledo.  He and his wife of 29 years (Peggy) have two adult daughters and live in Maumee.

Watch other episodes by Patrick Good –  Toledo Business Coaching:  Making Your Success a Reality

  1. Patrick, Challenging employees…who has those? We all do! Thanks for the four part process.
    Complainers and negative attitudes can really bring a company’s moral down. Too many times, it is easier to just discipline the employee without doing the proper investigation and trying to get to the real source of the problem.
    Thanks for the tips. Looking forward to your next show.

  2. Thanks Patrick, I love the information you gave on this show about how to deal with challenging employees – wow – I think that’s a must see for every business owner. The 4 steps you gave are definately very helpful and insightful! Looking forward to your next show.

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